Managed Services during Covid-19

Sadly, the COVID-19 pandemic has changed how we live and work. What we first thought would be a short-term adjustment is increasingly likely to be long-term change in the way we live, work and do business. However, there are still many unknowns and challenges to be faced.

In business, one thing that we have learnt is that organisations need to improve, become more efficient and adapt. Most importantly, it is the ability to do all of these quickly and at a manageable cost. It is a word that is currently overused, but it really does say it all…AGILITY.

But what does this mean? How do we engineer a business to achieve a level of agility through which adapting and managing change, particularly unforeseen change, is both achievable and affordable?

For small to medium-sized businesses, this almost always means taking advantage of Managed Services and Cloud technologies and the expert partners that go with these. These technologies are designed to be accessible, scalable, fast and lean without compromising quality. They are by their very nature AGILE.

So, Managed Services and Cloud technologies are the way forward? Unfortunately, the next step is not that straight forward. The marketplace is at best confusing, literally flooded with solutions that have a particular focus or speciality. An appropriate design for one organisation is not necessarily right for the next and with the technology landscape constantly shifting, finding the time within existing (often overburdened IT Teams) to manage this process can be at best problematic.

Managed Services and Cloud technologies offer a practical approach to developing powerful business operations. Organisations are able to take advantage of technology and skills that are typically only available to larger companies, without placing a strain on budgets. But (sorry there is a ‘But’), all too many projects fail by taking the wrong approach and by not accessing the skills that the best MSP’s have at their disposal. A good MSP can demonstrate their capability, provide a solution design that is fit for purpose, ensure the benefits are accessed rapidly and that risks are mitigated.

In Summary

As we look ahead and plan for the future, IT departments and Board executives are currently dealing with enabling and supporting remote workforces, dealing with new challenges whilst trying to find time to innovate. They are trying to be AGILE. Managed Service Providers need to focus on providing easy access to agile solutions so businesses can focus on what matters most to them – their customers and long-term prosperity.

ESyn3rgy is a Managed Services company specialising in strategic technology planning. Our work is as varied as it is significant: we help private and public sector clients to plan, design, build and secure critical systems. We provide access to Enterprise standard solutions on an ‘as a service’, pay for what you consume basis.

We offer the full stack of Managed Services:

• Application Delivery as a Service (ADaaS)
• Architecture as a Service
• Project Management as a Service (PMaaS)
• Infrastructure as a Service (IaaS)
• Managed Service Desk
• Cyber Security Managed Service
  • Security Operations Centre (SOC)
  • Security Information & Event Management (SIEM)
• Remote Infrastructure Management (RIM)
• Disaster Recover as a Service (DRaaS)
  Backup as a Service (BaaS)